It usually takes anywhere from 1 day to 3 weeks to get your order ready for shipment. The exact time depends on the size and complexity of your order.
Search practical answers about OEM cooperation, lead times, documentation, product support, and after-sales coordination.
Browse by Category
Use categories for quick narrowing, or search across all FAQs from the field above.
6 FAQs
All categories
It usually takes anywhere from 1 day to 3 weeks to get your order ready for shipment. The exact time depends on the size and complexity of your order.
We can assist with the Certificate of Origin and tailor the commercial invoice to meet your specific local customs requirements. Please not that an administrative fee may apply to cover the official processing and paperwork costs.
We offer several convenient ways to pay, including T/T (Bank Transfer), PayPal, Alibaba, Alipay, and Western Union.
Take Photo/Video and the outer packaging and send the details to your sales representative. Once verified, we will send you free replacements in your next shipment or issue a refund/credit for the damaged parts.
The prices we offer are Ex-Works , and we operate under CPT trade terms. Please note that all freight and handling fees are borne by the buyer.
Absolutely, we offer customization services. If you have any specific requirements, please contact our sales representatives via email, WhatsApp, or WeChat.
FAQ content will appear here after items are added in the WordPress admin.
Still Need Help?
Share your question, target market, or product requirement. We will reply with a clear answer and the right next step.